Chocolate Company Refuses Bathroom to Girl with Diarrhea
June 23, 2008
The Rocky Mountain Chocolate Company wouldn’t let a 5 year old girl with a bathroom emergency use their bathroom, so she had diarrhea in front of them.
This place needs a good boycotting.
Rocky Mountain Chocolate Factory Refuses Bathroom Access to 5-Year-Old, Who Then Has Diarrhea In Front Of Them
A reader writes: “Last night we were out with friends and went to the Rocky Mountain Chocolate Factory at Bella Terra/Huntington Beach. We were eating outside as my 5 year old daughter got an uncontrollable urge to use the bathroom and began crying and screaming ‘diarrhea, diarrhea.’ I ran into the store with her in my arms, begging to use the bathroom and they refused multiple times.”
I explained she had diarrhea and couldn’t hold it and told them she was about to go on the floor. They refused again and never offered me any alternatives. I begged them to have a heart and that she was 5 but by that time she had lost it all over herself and me. I ran with her in my arms to the movie theater that let me use their bathroom. I cleaned her up, threw out some of her clothes and went back to the Chocolate Factory - asking for names and number of management. I again pleaded with them to use their heart in situations like this.
I called the manager today and she finally called me back. She supports the employees and tells me that it is an insurance decision. She told me to sue if it makes me feel happy. She laughed at me when I told her I would be using my extensive contacts to begin a viral campaign to boycott her store and the entire chain and told me that she was “sure that would make my daughter very proud.” My daughter was humiliated, forced to defecate on herself due to the lack of compassion exhibited by the store - which the owner continued to support on the phone with me. I don’t want anything, I just want them to have a bit of compassion in the future.
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